A. General Competition Terms and Conditions
3. The Prize
4. Winner Selection and Contact
B. Vote and Poll Terms and Conditions
F. Contact Details and Further Information
1.1. Entrants must meet the eligibility requirements as specified in the interaction terms and conditions. Failure to meet the eligibility requirements may result in an entry being invalid and/or forfeiture of any prize.
1.2. The competition is open to residents of the United Kingdom and the Channel Islands aged 18 years or over at the time of entering the competition, unless specified otherwise. Unless otherwise specified in the interaction information, the competition winner must provide a UK or Channel Islands address for delivery of the prize, and the Promoter will not deliver to any address outside the UK or Channel Islands.
1.3. Employees and members of their immediate families (including any live-in partner) of the Promoter, HockeyTV, Reebe Media or Maxifuel and any of their subsidiaries and/or agencies associated with this competition, including the provider of the prize, the producer of the programme, or any person connected with the administration or otherwise of the competition and/or prize where applicable, are ineligible to enter. Any such entries are invalid.
1.4. The Promoter reserves the right in its sole discretion to ask for evidence to verify the age, identity and/or eligibility of an entrant at any time, and to use any channels and methods available to carry out checks of any details provided. The Promoter may withhold delivery of the prize until it has received such evidence and failure to provide such evidence may result in forfeiture of the prize.
2.1. The opening and closing date and time for entries is as indicated in the interaction information. Any entries received before or after these times will be discounted but may still be charged.
2.2. In order to enter the competition, entrants must answer the question or complete the task and provide the information as indicated in the interaction information.
2.6. Entries must not be sent in through agents, third parties or on behalf of another person. Such entries are void. Bulk entries are void and cannot be accepted.
2.8. In the event of any fault, mistake, misunderstanding or dispute concerning the correctness or acceptability of any answers given by entrants, or the operation of any part of the competition, network or phone system, the decision of the Promoter shall be final.
3. The Prize
3.1. The prize is as specified in the interaction information. Unless otherwise stated in the interaction information only one prize per person is permissible.
3.2. The prize is subject to availability and to winner confirmation, i.e. the Promoter has managed to contact the winner and received confirmation of eligibility. The prize is also subject to the terms and conditions of the prize provider, their agents, and where applicable to the terms of the venue and/or the manufacturer.
3.4. Where the prize necessitates travel and/or attending an event on a specific date, the winner must be available on the date(s) specified by the Promoter in the interaction information and no alternative dates will be available. Where the prize involves travel or accommodation on a date and/or to a destination to be chosen by the winner, the date and/or destination chosen is subject to availability and the Promoter reserves the right to determine a final date by which the prize must be taken.
3.8. The winner (and where applicable, their companion(s)) may be required to provide their signature as proof of their agreement to relevant waivers, releases and/or consents when taking up the prize. Failure to sign any relevant documentation may result in forfeiture of the prize.
3.9. The prize excludes all other costs and arrangements not expressly included in the prize (as stated in the interaction information). Additional charges and expenses incurred for goods, services, attractions, facilities, upgrades, activities and events not expressly included in the prize are payable solely by the winner (and where applicable their companion(s)). The Promoter will not be held liable where such charges and/or expenses are incurred, and no refund or reimbursement will be made. The Promoter will accept no responsibility where the winner is unable to pay in full, any such charges and/or expenses as incurred.
3.10. For delivery of the prize, we may ask you to be available at a specified time and place.
3.11. No cash equivalent (where applicable) or alternative prize will be given at the request of the winner and the prize is non-transferable and non-exchangeable. However, the Promoter reserves the right to change the prize due to circumstances beyond its control or if any part of the prize otherwise becomes unavailable, and/or to offer an alternative prize. If for any reason the winner chooses not to take up the prize or any part of the prize, the Promoter reserves the right to ask the winner to confirm this in writing and the Promoter will be able to retain or dispose of the prize at its own discretion.
4. Winner Selection and Contact
4.1. Where the winner is randomly selected, the prize draw for the winner will take place on the date indicated in the interaction information. Unless stated otherwise in the interaction information, the winner will be the first correct entry drawn at random from all entries, subject to eligibility and winner confirmation. Where the winner is not randomly selected, the interaction information will detail any criteria for judging entries.
4.2. The winner will be contacted as soon as practicable on or after the draw date as indicated in the interaction information. Reasonable efforts will be made to contact a winner on the phone number provided when entering the competition or such other method of contact deemed appropriate by the Promoter in its sole discretion in the circumstances. Where the prize is time critical and a winner needs to be found before the time to take up the prize passes, the announcement on air or the interaction information will indicate the date when the winner will be contacted and the Promoter will contact such winner on the phone number (or other method of contact (if appropriate)) they provided, calling three times in a two-hour daytime period or as indicated in the interaction information. If the winner cannot be contacted or successful contact is not made within the fixed time period as specified or if they fail to provide an address for delivery of the prize or fail to meet any of the eligibility requirements or are otherwise unable to comply with the interaction terms and conditions, this may result in forfeiture of the prize and the Promoter reserves the right to disqualify that entrant (without further liability to that entrant) and offer the prize to the next eligible entrant and thereafter until a winner is found.